Do Your Friends and Family Need Propane?
With our referral program, you could earn a $50 credit on your account. Just have them contact us with your name and phone number. Once we have a signed contract from your referral and have delivered the first fill, we will credit your account with $50.
100 Gallons Free - New Lease Tank Customers
New lease tank customers qualify to receive 100 gallons free with a set tank of 500 gallons or larger. If you’re interested, give us a call at 888.748.0322. We will take care of the tank swap and you will receive credit for the 100 gallons when we receive your signed lease agreement.
Medford Cooperative’s Energy Department has experienced drivers who place a high priority on safety, timely deliveries and your peace of mind. We want you to know you can rely on us no matter the circumstances. We are proud to service propane customers in a 12,000 square mile territory.
Along with our large service territory, we offer our qualified customers with a variety of propane programs and payment options, which qualify for annual patronage:
Budget Payment Program
This provides the peace of mind that comes with knowing how much your bill will be ahead of time. Lock in your price per gallon for the entire heating season (October – April) when prices are typically higher and still take advantage of lower summer fill prices.
This plan has a total of 11 monthly payments, due on the 25th of each month (starting in July). The program is based on your average consumption.
This allows you to prepay your propane, guaranteeing the price for your prepaid/contracted gallons will not change from October 1 through April 30. All deliveries during the contract period will be bill to prepay first. The contract price is a fixed price contract and must be paid in full prior to the contract start date. If the market should fall below the contract price, the contracted price will remain in affect.
After April 30, any unused dollars will remain on your account for future purchases with no penalty. Checks will be issued upon request after April 30.
Scheduled Delivery Program (Keep Fill)
For your convenience, this program is recommended with approved credit. We will make sure your tank has a sufficient supply based on our computerized degree-day program and you are not subject to any extra charges.
Will Call Program
Under this program, you monitor your gauge and manage your own deliveries by calling us when you are between 30–35%. We will typically make your delivery within 10–15 business days. Will-call deliveries required within 5 business days will be subject to an out-of-route fee.
Out of Fuel Policy
If you run out of fuel, we require a mandatory Relight/System Check ($50 + tax) at the time of delivery so we can check the entire system for leaks and light all pilot lights. Someone must be there at the time of delivery.
We do require a minimum delivery of 200 gallons for propane delivery and have after hours/emergency charges. For further details on these costs, please contract our Energy Office at 888.748.0322.
Contracts Are Always Honored
We never change prices on you. We do not add extra fees/surcharges. And any remaining funds can be used for future purchases or returned to you.
- 24/7 Emergency Service
- Safety Certified Drivers
- Complete Tank Installation
- Automated/Scheduled Delivery
- Complete Safety Check
- Outstanding Safety Record
New Account Application
If you are interested in becoming a member of Medford Cooperative, we ask that you please click below to download our New Account Application. Once you have this completed, please drop off at our Energy or Administration office or email to firstname.lastname@example.org.